Privacy policy

Privacy Policy

Last Updated: October 31, 2025

Welcome to FlairPets, your trusted online pet store. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us through our website or other services (the “Services”).
Our store is powered by Shopify, which helps us securely manage orders, payments, and customer data.

🐾 1. Information We Collect

We collect personal information to provide you with a safe and personalized shopping experience for your pets.
This may include:

Contact details: Name, email, phone number, billing & shipping address

Order information: Products viewed, purchased, or returned

Payment details: Credit/debit card or other payment data (processed securely by Shopify)

Account details: Username, password, and preferences

Device data: IP address, browser type, and usage behavior

Messages: Any communication you send us (e.g., customer support inquiries)

💡 2. How We Collect It

We gather information in three ways:

Directly from you – when you place an order, create an account, or contact us

Automatically – through cookies and similar tools to improve performance and personalize content

From trusted service partners – such as Shopify, payment providers, and delivery companies

🚚 3. How We Use Your Information

We use your data to:

Process orders, payments, returns, and shipping

Provide customer support and account management

Send product updates, promotions, or newsletters (you can unsubscribe anytime)

Improve our store experience and tailor product recommendations

Detect and prevent fraud or misuse of our Services

Comply with legal and tax requirements

🔒 4. Sharing Your Information

We share your information only with:

Shopify – our secure e-commerce platform

Service providers – for shipping, payments, and marketing support

Legal authorities – if required by law

👉 We never sell your personal data.

🕒 5. Data Retention & Security

Your information is stored securely and kept only as long as necessary for:

Completing your orders

Fulfilling legal and accounting requirements

Improving customer experience

All payment details are encrypted and handled through secure Shopify systems.

⚖️ 6. Your Rights

Depending on your location, you may:

Request access, correction, or deletion of your personal information

Opt out of marketing emails

Request a copy of your data or limit data sharing

To make a request, email us at rajairfanhaiderhaider@gmail.com.🚫 7. Children’s Privacy.

FlairPets does not knowingly collect data from children under the age of majority. If such data is found, we will delete it promptly.

🌍 8. International Data Transfers

Your data may be processed outside your country (for example, on Shopify’s secure servers). We follow international data protection standards to keep it safe.

🐶 9. Policy Updates

We may occasionally update this Privacy Policy to reflect improvements or legal requirements.
The revised version will always be posted here with an updated date.

📬 10. Contact Us

Have questions or privacy concerns? We’re happy to help!
📧 Email: rajairfanhaiderhaider@gmail.com
🏠 Address: FlairPets HQ