Delivery Policy

🐾 FlairPets Shipping Policy

1. Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email. You’ll receive a shipping notification with tracking details once your order has been dispatched.

If there’s a delay due to stock availability or high order volume, we’ll notify you by email.

2. Shipping Timeframe

We aim to deliver all orders within 7 business days from the date of purchase.
Delivery times may vary slightly depending on your location and local courier performance.

3. Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and order weight.
Occasionally, we offer free shipping promotions, which will be clearly displayed on our website.

4. Order Tracking

Once your order ships, you’ll receive an email with a tracking number.
Please allow up to 24 hours for tracking updates after your order has been dispatched.

5. Shipping Carriers

We partner with trusted global carriers such as DHL, FedEx, UPS, and other reliable regional services to ensure timely and safe delivery.

6. Customs, Duties & Taxes

Your order may be subject to customs duties or import taxes, depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

7. Incorrect or Incomplete Addresses

Please make sure your shipping address is complete and accurate before confirming your order.
FlairPets is not responsible for delays or non-delivery caused by incorrect or incomplete address information.
If a package is returned to us, we’ll contact you to arrange redelivery (additional shipping fees may apply).

8. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us at rajairfanhaiderhaider@gmail.com within 7 days of the expected delivery date.
We’ll work with the carrier to investigate and resolve the issue as quickly as possible.

9. Returns & Exchanges

For details about returning or exchanging items, please review our Return Policy.

10. Contact Us

If you have any questions about shipping or your order status, contact our support team:
📧 rajairfanhaiderhaider@gmail.com
📍Flairpets
📞 +923403325435